As a Professional, take advantage not only of a free presence in the “WWCB” but also of a showcase made available to you free of charge to present all your products, services, events, etc. Thanks to efficient developments and a user-friendly presentation, creating your schedule has never been easier! in2see automatically takes into account all your rules, constraints in order to offer you the best planning for your organization! All data collected by you via this platform will belong to you and can be downloaded at any time via the page in question.
Monitor, manage and optimize your entire business network from a single dashboard. Convenient and instant booking for your customers with appointment confirmation and automatic reminder, powerful and efficient internal/external planning, adaptable to your needs. Thanks to in2see, making and organizing your appointments becomes child’s play! Your customers will appreciate the handling by 2 clicks! A multitude of options are at your disposal: Scenarios, Prepaid, Statistics, etc.
Monitor, manage and optimize your entire business network from a single dashboard. View your KPIs in a day-view, along with detailed insights into departments or locations.
The reduction of last minute cancellations is possible thanks to the prepaid system at the time of reservation; either against a deposit or for your pre-defined time or the service you have provided. Request your transfers to the bank account of your choice at any time. Any dates/reservations can be changed before actual space is taken, subject to approval by the Professional. Any appointment/reservation can be canceled within the period set by the Professional. This period guarantees the customer/patient the reimbursement of advance payments.
With in2see, you can give different accesses to the tools offered (calendars, messages, statistics, etc.) to all your collaborators/partners by simple invitation using a unique and secure access code, via their personal in2see account. Take advantage of a web application that you can consult by any means of communication and from anywhere, accessible 24/7.
Add online booking options for all your services and let your customers easily book their appointments themselves, from your website, social networks, applications or others. Thanks to the organization proposed by in2see, you can improve your presence on the Internet and consequently increase your turnover.
As a professional, present directly to your online visitors what you offer! Thanks to the Gallery, your visitors can directly see, buy, rent your products, event services, etc. Improve your presence on the Internet and consequently increase your turnover. Your gallery can also be linked to the appointment and booking tool, and messaging system.
Plan your tasks easily and offer your partner employees a complete schedule. This tool also allows employees to register their presence on site. This system allows them to plan legal holidays, inform about sick leaves, or other absences. In a few clicks, you access the data and check the hours worked or establish your payslips.
IN2see “ANTOSSON GROUP” 21, Rue de l’école L-7315 Steinsel G-D Luxembourg Europe
Contact Person: CEO: Mr Serge Antony CIO: Mr Frédéric Werner
Commercial register: B11 70 68 Sales tax identification number: LU21227510 Email: admin@in2see.com
The purpose of this document is to inform of how IN2see processes your personal data (hereinafter “your Data”) in accordance with the rules established by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (hereinafter “GDPR”).
Definition 1
Processing: operation or set of operations concerning personal data, whatever the process used (collection, recording, organization, storage, adaptation, modification, retrieval, consultation, use, communication by transmission or dissemination or any other form of making available, matching)
Definition 2
Personal data: any information relating to an identified or identifiable natural person
Definition 3
Controller: a natural or legal person, public authority, department or other body which, alone or jointly with others, determines the purposes and means of the processing.
Identity of the Controller
IN2see (Antosson Group) 21 Rue de l’école L-7315 Steinsel G-D of Luxembourg Europe (admin@in2see.net)
Reasons for which IN2see processes your personal data
The processing of your data is based on the fact that it is either necessary for the performance of the contract between you and IN2see or with your consent.
Personal Data Collected
In accordance with the law, IN2see only collects the data necessary for the performance of its tasks.
For the administrative management of user accounts: e-mail address and mobile phone number.
Reasons for which processes your personal data
The processing of your data is based on the fact that it is either necessary for the use of the platform between you and IN2see or with your consent
To whom is it communicated?
The Data Controller treats your data confidentially and only shares it with third parties when necessary and in accordance with the law. These third parties may include other entities of IN2see, competent administrations and authorities as well as service providers.
Your data will remain within the European Union or countries offering a similar level of protection.
Non-Disclosure to third parties
Your data will not be disclosed to third parties unless you have expressly given your consent or we are obliged to disclose it, for example as a result of a court order or official decision. Only in the event of a sale of assets/shares of the company, or in the event of a sale, merger or dissolution of the company, we may share your data with the new legal entity where the purposes set out in this notice remain the same.
Online payments
IN2see uses Stripe to ensure the security of your personal and payment information.
The processing of payment data and the placement of associated cookies by Stripe only takes place for those types of processing that require online payments. This type of processing is based on art. 6 par. 1 lit. b GDPR, which refers to the contract signed between the parties.
Data storage and location
The data collected by IN2see and by registered or professional users is stored on servers located in Ireland at AWS Amazon Web Services and this in redundancy (duplication) on servers also located in Ireland. The above mentioned servers are protected from malicious intrusion and data theft by and under the responsibility of AWS Amazon Web Services. See General Conditions
Security of your data
IN2see undertakes to implement the technical and organizational security measures necessary to protect your data.
Duration of storage of your data
The purpose of this document is to inform of how IN2see processes your personal data (hereinafter “your Data”) in accordance with the rules established by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (hereinafter “GDPR”).
Definition 1
Processing: operation or set of operations concerning personal data, whatever the process used (collection, recording, organization, storage, adaptation, modification, retrieval, consultation, use, communication by transmission or dissemination or any other form of making available, matching)
Definition 2
Personal data: any information relating to an identified or identifiable natural person
Definition 3
Controller: a natural or legal person, public authority, department or other body which, alone or jointly with others, determines the purposes and means of the processing.
Identity of the Controller
IN2see (Antosson Group) 21 Rue de l’école L-7315 Steinsel G-D of Luxembourg Europe (admin@in2see.net)
Reasons for which IN2see processes your personal data
The processing of your data is based on the fact that it is either necessary for the performance of the contract between you and IN2see or with your consent.
Personal Data Collected
In accordance with the law, IN2see only collects the data necessary for the performance of its tasks.
For the administrative management of user accounts: e-mail address and mobile phone number.
Reasons for which processes your personal data
The processing of your data is based on the fact that it is either necessary for the use of the platform between you and IN2see or with your consent
To whom is it communicated?
The Data Controller treats your data confidentially and only shares it with third parties when necessary and in accordance with the law. These third parties may include other entities of IN2see, competent administrations and authorities as well as service providers.
Your data will remain within the European Union or countries offering a similar level of protection.
Non-Disclosure to third parties
Your data will not be disclosed to third parties unless you have expressly given your consent or we are obliged to disclose it, for example as a result of a court order or official decision. Only in the event of a sale of assets/shares of the company, or in the event of a sale, merger or dissolution of the company, we may share your data with the new legal entity where the purposes set out in this notice remain the same.
Online payments
IN2see uses Stripe to ensure the security of your personal and payment information.
The processing of payment data and the placement of associated cookies by Stripe only takes place for those types of processing that require online payments. This type of processing is based on art. 6 par. 1 lit. b GDPR, which refers to the contract signed between the parties.
Data storage and location
The data collected by IN2see and by registered or professional users is stored on servers located in Ireland at AWS Amazon Web Services and this in redundancy (duplication) on servers also located in Ireland. The above mentioned servers are protected from malicious intrusion and data theft by and under the responsibility of AWS Amazon Web Services. See General Conditions
Security of your data
IN2see undertakes to implement the technical and organizational security measures necessary to protect your data.
Duration of storage of your data
IN2see keeps your data for as long as it needs to comply with the legal and regulatory provisions that apply to it or as long as it needs to guarantee the performance of the purposes for which it was collected.
Cookies
The charter for the use of cookies is attached
What are your rights
In application of the General Data Protection Regulation (GDPR), you have a series of rights.
Your rights
Right to information
IN2see hopes that this document has answered your questions.
Right of access
You have the right to obtain from the Controller confirmation as to
whether or not personal data relating to you are being processed and
where they are, access to such personal data and the following
information
Right to object
You may object, on legitimate grounds, to any processing of your personal data. Thus, the Controller will no longer process your personal data, unless he can demonstrate compelling legitimate grounds for the processing which override the interests and rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.
Right of rectification
You have the right to request that your personal data be corrected if they are found to be inaccurate, incomplete or obsolete.
Right to be forgotten
As a holder of the right to be forgotten, you can request the deletion of your personal data. However, this right is not absolute and may, for example, be contrary to the legitimate interests of the Data Controller – or to its legal obligations.
Right to restrict processing
You may require the Controller to stop processing your personal data if you contest the accuracy of your personal data, the way it is processed or if you wish it to be deleted but the Controller invokes a legal obligation to retain it.
Right to data portability
You have the right to receive your personal data collected or processed by the Data Controller in a structured, commonly used and machine-readable format and the right to transmit such data to another Data Controller without the Data Controller to whom the personal data has been communicated having any objection.
Right of complaint
If IN2see does not respond to the user or if the user is not satisfied with the response from IN2see, the user has the right to lodge a complaint with the protection and control authority to which he/she is subject. This policy may be amended at any time, so the user should refer to the latest version of the Policy.
Why is there a User account and why a Professional Profile?
A User is a natural person who has registered to be able to perform actions on the in2see platform.Without an account registration you can only visit the World Wide Contact Book (WWCB) and the Gallery (in development), whereas with an account registration (which just needs your email and mobile number) you can access the network in2see and carry out all kinds of actions: make and cancel personal appointments with a professional regardless of the sector, field or activity specification; accept a link between professional and user to become active (e.g. employee…); you can make different payments to the professional or become a professional yourself when needed one day. A Professional profile can be created by a natural or legal person who manages a commercial activity.
What will it cost?
If you wish to register as a user, this is for free. If you want to create one or more professional profiles to promote your company(ies), associations in the WWCB, it’s also free. The professional can then rent several tools especially designed by in2see to benefit from a better performance of the platform. But this is not a requirement, because if the professional already has an appointment system or a professional shop and wants to go on using it, no problem. We have created a tool called “Link Tool” where he can insert his links to his existing shop or his current appointment service tool.
Can all Users also become Professional ?
Of course, everyone may have a need to register as a professional someday. Imagine that you create a company or an association tomorrow and you want to benefit from a presentation in the WWCB and this for free, you can do it. The information the professional has to fill in must be correct and can be requested to be verified by other users in case of doubt. Attention, if necessary, the professional can see his profile blocked. A blocked profile disappears from the platform.
What happens with the user data a professional requests in order to be able to book an appointment with him?
in2see leaves the choice to the professional to ask for the information he needs to be able to carry out his appointments as best as possible. in2see does not define what, how or why the professional requests one information or another. The professional is responsible for the data requested, we only guarantee highly secure management and storage. It is up to him to define his own need for his activity. The user who does not want to keep his data in his account can delete it with a simple click. Once deleted, he will however have to fill them in again each time if he wants to book other appointments.
Do you have to rent tools as a professional?
No, it remains your choice, nothing obliges you to rent tools from us. We offer different kinds of tools such as the link tool that you can use to link your profile directly to tools already created. For us it is important to have your profile so that we can bring together all the players in the world, but we are also fully aware that professionals already were using a system before ours. The most important thing is that you are happy with your current system. And the day you want to change for whatever reason, you know something good can be delivered to you.
What if I, as a user, have requested a paid appointment that I have already paid for and need to cancel?
in2see wants to facilitate the implementation of prepaid appointments. To do this, we have set up the rules (provided that the professional uses our Appointment and Reservation tool and the Prepaid appointment tool, otherwise it does not work). If an appointment is cancelled within the time limits defined by the professional, the user will be reimbursed from us automatically for the amount already paid, by crediting his account at in2see. If the user cancels outside the defined cancellation period, no refund will be made from our side. Because for an appointment not cancelled on time, payment is due to the professional directly.
How do I know if a professional is using your tools?
You can see this by looking at the professional’s listing page. If you find the link to a separate system in the symbols at the top, it is unrelated to us. You are directed to a separate site, which will open in a new browser window. If, on the other hand, you have a “Take an appointment” button at the bottom next to the opening hours, the professional is working with our tools. From there, it is clear that the appointment is our responsibility, and if you face a problem, we are available 7 days a week to help you.
As a professional, if I am interested in renting a system/tools from you, how will I be able to pay?
Knowing that our “Stripe” payment system informs us directly online of the payments made, the professional will immediately see it on his dashboard indicated in orange color. As soon as the money has entered the Bank at IN2see and the cancellation period granted to the user has passed by one minute, the professional will see it on his dashboard in green color. This amount can now be paid into an IBAN account to be indicated by the professional. It is important to know that each amount requested remains the amount to be received. This means in plain text if a professional requests an amount of at least € 5.00 per appointment, it will also be returned to his account after the time of acceptance of the cancellation period. The taxes of the payment system, in2see and the added value will be requested in addition to the price fixed by the professional. The price therefore remains a net price.
What happens to the questionnaires that I have to fill out before I can make an appointment? What happens to this data?
The scenarios are not directly questionnaires, but rather digital clues to direct the user to a quality appointment. Example: During Covid-19, we propose scenarios to healthcare professionals to qualify the appointment which is taking place in their medical office. Through this scenario, the doctor is made aware of the presence of a potential infection by fixing a number of detailed questions which the user has to answer before getting to the appointment proposal. No data is saved and once this scenario is passed, no one will be able to come back or read anything. It is only used to give you the possibility or not to make an appointment.
As a professional, if I am interested in renting a system/tools from you, how will I be able to pay?
in2see offers different tools. If you want to start to configure a tool, you can add the tool to your profile by clicking on the selected tool under the profile. Automatically your tool is added to your caddy. Now you can setup your tool according to your needs. If you have finished, you can go to the caddy to pay your invoice by credit card. This invoice is related to the duration you want to use the subscription. Min. 1 month, max. unlimited. Your subscription is valid from the day of purchase until one day before the end of the selected period.
1. IN2see.com provides an online platform (Portal) to simplify the contact and management of relationships between Private and Professional, worldwide and for any person.
2. To do this, IN2see.com has created a number of reference points that should be known before setting off. The aim of the portal is to simplify the search for a professional contact, as well as making an appointment, online purchase, managing etc. In addition, IN2see.com provides a computerized directory called WWCB -World Wide Contact book. The WWCB only contains information about legal entities (Professional Profile/Pro User)
3. A non-registered user can access the World Wide Contact Book in different ways and with different rights:
3.1. An unregistered user (visitor) can consult the World Wide Contact Book like any other paper or computer directory. They can search by category, country and region (sub-countries). This possibility is free. This type of user will not be able to take any action (e.g. managing appointments, online purchases, management, etc.) on the platform.
3.2. A registered user is a user who will have to create his own account on IN2see.com by registering with only his email address and mobile phone number. A validation e-mail and a validation SMS will be sent to him/her to confirm that his/her data is correct. These data are useful to be able to contact him/her in case of need by IN2see.com. After validation, the user will have a user account, with which he/she can perform actions (e.g. appointment management, online purchases, management, etc.) and in which he will find access to the WWCB (World Wide Contact book). He/she will be able to benefit from the following services presented in the form of inserts or buttons on the WWCB
3.2.1. My appointments: a diary with all appointments requested, accepted, refused etc.
3.2.2. Favorite: shortcut to the most used and preferred contacts from the WWCB.
3.2.3. Flags: setting of user languages (currently offered: EN/FR/DE/LUX/PT)
3.2.4. Pro: This button allows each user (if needed) to join a professional profile in case of partnership, employee, etc., or to create one or more professional profiles for his own account in case of a professional activity.
3.2.5. Settings: Allows the user to configure his account according to his needs. Entering the holidays of his country in his diary, currency setting, view setting, format and date and the possibility of activating a 2FA:
3.2.6. Double authentication: Double authentication will be used to make his access to the account even more secure. At each login, a password and a validation number will be requested for access. For this purpose, it is important to download an application of your choice on your mobile device in order to receive a new x-digit code at each login.
3.3. The Pro User is a registered user who can create one or more professional profiles to promote himself, his business, his association, etc. in the World Wide Contact Book. To do this, he will have a second dedicated space (PRO) in his basic account. Registration as a Pro user is also free. He can create as many professional profiles as he deems necessary.
3.4. Registration for a basic Professional Profile will include
3.4.1. The choice of sector, field of activity and its specification(s) where it has its activity, the company name, business name, trade register and VAT number, a biography (max 5000 characters with spaces) where the Pro User can inform about its activity, and it can inform if its profile represents a parent company or a subsidiary of another profile
3.4.2. Company address information (Google map’s)
3.4.3. Phone number, mobile phone number, fax number, e-mail address, furthermore it can inform about additional numbers (e.g. numbers of the secretariat, of the management, ….)
3.4.4. Insertion of Logos/Photos (format .svg .jpg .png .gif) max 1MB per photo/logo, languages spoken in its activity (serves to inform the user if the contacted person can understand and answer in its language)
3.4.5. Adding the opening hours of his business (regular opening days). Here the Pro user can define if each week has the same opening hours or if he wants to add weeks to change the openings from one week to another. The basic closed days for his activity (public holidays, birthdays…). Exceptional opening days (open days, public holidays….)
3.4.6. Now he can submit the registered information.
3.5. As soon as he has entered this information and submitted his data, his advertisement will be visible in the World Wide Contact Book. He can change/adapt this information at any time under the link “Profile” in the Pro User menu.
3.6. Each profile has its own identification under the button https://in2see.com/wwcb/xxxxx. This link will be used to guide customers, members, to his ad on other web media, Mail, or to link the contact button of his website directly to his ad.
4. Tools
4.1. Tools can be rent only by Pro users to simplify links settings, appointment settings, online purchase, management etc. to the registered user. These tools are available online and are subject to a fee. The price to be paid per tool is clearly indicated on the Pro user’s profile. Among these paying Tools we can distinguish :
4.1.1. Professional Link tools – to advertise to registered users their existing shops or appointment applications, sites, etc. Each Pro user can purchase this professional link tool which will be visible as a separate additional button in their free advertisement in the World Wide Contact Book as described above under 3.3 and 3.4.
4.1.2. The Appointment and Reservation tool to allow registered users to agree with Pro users on appointments, time/place/cover reservations etc. in the context of appointment management. A Pro user can also, via the agenda of his professional profile, give appointments to users who come to see him live or who phone. In this agenda, he will have a schematic view of his daily/weekly/monthly schedule and he can follow all the details announced below. The Pro user can insert or download all his appointments at any time. This tool gives the Pro user great flexibility. Each Pro user can acquire this appointment and booking tool which will be visible as an additional button in his profile as described above under 3.3 and 3.4.
5. Data collected by the Pro User
5.1. The data of the user account as well as his professional profile(s) as described above under points 3.3 and 3.4. will be stored under his control and sole responsibility in the space reserved for him in the cloud that will host the World Wide Contact Book. He will therefore have permanent access to his data and will be able to modify them as he wishes, subject to what is stated below under point 17.5.
5.2. If an appointment is made as described above under point 4.1.2. the Pro User may request additional information from the Registered User for the purpose of providing the services he/she intends to provide. This additional data will remain the exclusive property of the Pro User and will be stored under his control and sole responsibility in the space reserved for him in the cloud that will host the World Wide Contact Book.
5.3. Paid services
5.3.1. With regard to the paid services as described above under point 4, not only the price but also the deadlines by which the price must be paid will be precisely indicated. Payments for the tools must be made when the tool is purchased and on the date of renewal of these ones. The user will of course be informed by e-mail of a possible renewal. If the Pro user stops paying for one or more of the tools, the services will be automatically terminated on the due date. Consequently, the access buttons will disappear for the registered user.
5.3.2. Each purchase is planned for a period of time to be determined by the buyer (min. monthly e.g. 07.02.20xx to 06.03.20xx). Each tool with its deadlines and payments will be visible separately with its additional options. So a Pro User who has chosen several tools, can renew all of them, just some or none. This is his free choice.
5.3.3. Due to a suspension of payments or any other reason, the Pro-User still has access to the data stored on his storage space in the cloud. He can still access the data collected during the process from the time his tools were active. However, it is no longer possible to record new information because the registered users no longer have access to the originally defined appointment button or the originally defined links. After a year in which no payment has been received, the data is compressed and archived. The user can reactivate this data at any time by deciding to continue using the corresponding tool. Compressed and archived data can also be deleted by the pro user at any time.
5.4. Each “Appointment and Reservation tool” contains the possibility to add unlimited appointment types that can be configured by the Pro User according to his/her need and quantity.
5.4.1. IN2see offers three basic types:
5.4.2. “One-to-One Appointment”: for appointments to be agreed upon, with a registered user, at a fixed date, time and duration. This type of appointment can be activated both manually and automatically
5.4.3. “Many-to-One Appointment”: for appointments to be agreed upon, with a registered user, with a fixed date and time but with variable time slots. This type of appointment can be activated manually as well as automatically
5.4.4. “Request” for appointments to be granted by the Pro User. This represents a request for an appointment and the Pro User is expected to respond by indicating a free time in his agenda. This type of appointment always requires the action of the Pro user manually
5.4.5. The appointment types can then be integrated into the Pro user’s scheduler as required. We offer 1 Scheduler per tool “Appointment and Reservation tool” rented.
5.4.6. The Pro user can of course add other schedulers (as an optional extra to be paid) that he wants to use to better manage his organization.
5.4.7. Each “Appointment and Reservation tool” can also have additional options added to it (for a fee) once the tool is in place:
5.4.7.1. Adding extra schedulers (if needed for internal organization e.g. different people using an online calendar for the same profile)
5.4.7.2. Adding “Scenarios” (these are cues to be defined by the Pro user to guide their user towards a qualitative appointment)
5.4.7.3. Adding “Prepaid” (This allows to ask for a certain amount in advance for a proposed appointment)
5.4.7.4. “Events” (this allows the Pro user to announce an event which he can manage from the same application in detail)
5.4.8. The possibility is offered to the Pro users to receive from the registered users a request for an appointment with a deposit to ensure that the latter will respect his appointment. This service is an option of the “Appointment and reservation tool” and as such will be subject to a fee under the conditions set out in the following points and in point 7. of these general conditions.
5.4.9. For this purpose of deposit, the registered users will make a payment of an amount determined by the Pro user as well as a commission determined by IN2see.com, through the payment platform, which will be transferred to the account of IN2see.com at the Banque Internationale in Luxembourg.
5.4.10. The registered user is free to cancel the appointment up to 24 hours before the date and time set for the appointment.
5.4.11. If the Registered User cancels the appointment with the Pro User before this 24 hour period, the money will be refunded to the Registered User’s IN2see.com account within 24 hours.
5.4.12. If the Registered User cancels the appointment with the Pro User after this 24 hour period, the deposit will be forfeited to the Pro User and will be transferred as explained under the following point.
5.4.13. The Pro user is free to transfer the deposit to the Registered User for commercial reasons. However, the commission will be retained by IN2see.com.
5.4.14. It should be pointed out that the amount of the deposit minus the commission of IN2see.com will be transferred to the IN2see.com account of the Pro user. From here he can make the payment himself to a bank account introduced by him.
6. Acceptance of the General Terms and Conditions and the Special Terms and Conditions for TOOLs
6.1. The Pro User and the Registered User shall have accepted these General Terms and Conditions in accordance with Luxembourg law by clicking the box “General Terms and Conditions accepted“
6.2. The Pro User will have accepted the specific and particular conditions of the various TOOLs he/she has acquired by clicking the box “TOOL operation understood and accepted” and by paying the price which will be clearly displayed in his/her shopping cart.
7. Management of the deposit made by the registered users.
7.1. It will be up to the Pro User to decide whether the security deposit made by a Registered User as described in 5.4.8. et seq. will be retained by the Pro User, simply returned to the Registered User or charged against the invoice issued or to be issued by the Pro User to be paid by the Registered User.
7.2. In any case, in case of disagreement of the Registered User with the use made of his deposit by the Pro user, he will have no recourse against IN2see.com. Indeed, it is considered that the contract will be formed between the Pro User and the Registered User. The provision of the guarantee deposit functionalities by IN2see.com cannot give rise to a contract between the Registered User and IN2see.com in its capacity as operator of the World Wide Contact Book
8. Use of the data
8.1. IN2see.com will use the data transmitted by Registered Users and Pros Users in accordance with the objectives of the World Wide Contact Book as described above under articles 1. and 2.
8.2. IN2see.com will not make any other use of the data provided and will not sell, assign or transfer to any other commercial or non-commercial operator, online or offline, competitor or not, the data collected from registered users.
9. Accuracy of the data provided